Client
The capital of Bulgaria
Goal
To keep Sofia citizens informed about the progress of COVID-19
To instruct on specific regulations related to the situation and to advise people on personal protection
Solution
A COVID-19 chatbot integrated in the in Sofia’s web site
- Q&A answering questions on Prevention from COVID-19, Using masks, limitations on physical distancing, Local rules and regulations
- Management module to allow municipality’s administration to manage the chatbot
The chatbot was provided free of charge by GritHut and Abilitics to the Sofia Municipality.
Visuals
![](https://cdn.prod.website-files.com/655c5d4d25d668c29fb0f1c4/6565c654a1f2f6a64a8d53e0_7351d7a7-1f5c-4958-a337-6eb4505b17f7.png)
Testimonial
Deputy Mayor of Sofia for Digitalization:
![](https://cdn.prod.website-files.com/655c5d4d25d668c29fb0f1c4/6565c654c76a0f707a4aa680_4cc976d9-d033-486f-96de-803773d6b5f3.png)
Note: The chatbot on healthcare and prevention related to COVID-19 is available free of charge in English as well: https://grithut.com/en/chatbot/Coronavirus/chatbot.